0:20:30 — 0:25:30
A crying girl calls the call center. The officer talks to her and realizes she is the daughter of the woman. The girl narrates how the parents argued and then the father took the mother away.
0:51:00 — 1:14:30
The officer connects with the woman again. He instructs her to crash the car by yanking the hand-brake. The woman reveals that she was the one who injured the baby - ostensibly to get rid of the snakes in his stomach. She hits the husband with a brick and escapes. The officer calls the dad who confirms that she was responsible for killing the baby in a state of insanity. When the woman spots blood on her hands, reality slowly starts dawning on her. She climbs on a ledge and gets ready to jump. The officer frantically tries to talk her out of jumping.
We see a city on fire. The police call center is overwhelmed with panicked callers.